AAA Member Frequently Asked Questions

We offer membership plans to fit your needs and budget. For Classic, Plus, and Premier costs, visit AAA.com/Compare. This amount shown is the annual cost of an AAA membership. There are no additional fees to Joining AAA. We also offer Plus RV and Premier RV memberships, which include extra vehicle types. You can also contact the Member Service Center at 800.222.6424 for pricing information.

You can purchase a gift membership for anyone living in our service areas by visiting AAA Gift Memberships.

If the gift membership is for someone outside of our service area, please go to https://www.aaa.com/stop and enter their home zip code. This will route you to the AAA club that services that person's zip code. You will then need to look on that club's website to see if they offer Gift Memberships.

You may also contact the Member Service Center at 800.222.1134 or visit AAA.com/Branches to find an office near you. To go directly to Gift Membership, click here.

There is no age limit in becoming an AAA member. A child can remain on a parent’s membership as long as they are unmarried dependent children under 21 years of age living in your home, and through age 25 if attending an institution of continuing education as a student.

Please click on Refer a Friend from the drop down menu under Membership. If you wish to refer a friend, please click on Refer A Friend button under I want to refer a friend and following the instructions. If you were referred by an AAA member, please click on Join Now under I was referred by a member and follow the instructions. The promo code should be on the referral piece that was given to you by the referring member. If the member who referred you did no provide referral information, he/she can create a referral online by click on Refer A Friend from the drop down menu under Membership and following the steps in the “I Want to Refer a Friend” section. To go directly to refer a friend or referred by a friend, click here.

You can find more information and how to sign up by clicking here. Note: Since ID Theft Monitoring is an AAA Member benefit, you, as the member, will be the only one to sign up for ID Theft Monitoring. However, if your spouse is also an AAA Member, he/she will need to login to their AAA Account online to sign up for the ID Theft Monitoring.

Most branches will send faxes and will make copies for a member (limited quantities) as part of your member benefits. You can check your local AAA office web page to see if Fax & Copy Service is under the Available Services. To go directly to your local AAA office, click here.

Most branches do offer Notary Services, as part of your member benefits. However, some may be by appointment only. You can check your local AAA office web page to see if Notary Service is under the Available Services. To go directly to your local AAA office, click here.

Yes. If your bicycle becomes disabled or inoperable while riding, you can contact AAA for assistance. For further details on the AAA Bicycle Service, please click here.

You should have received an email with your membership number on it, along with temporary cards. If you did not receive this email, nor were you able to print the receipt or write down you 16 digit membership number, please contact a representative at the Member Service Center at 800.222.1134 for assistance. Once you have your membership number, you can create a user id/password to access member-only services and savings.

Contact Information By State

To cancel your entire membership, including associates, anytime during your membership year, please call the Member Service Center at 800.222.1134 to speak with one of our Customer Service Representatives.

Contact Information By State

If you wish to remove/cancel an associate, you may do this during your renewal period by clicking on Renew/Pay My Bill from My Account. On the Membership Renewal screen, you will click on Remove next to the associate you wish to remove. You will be asked to Confirm this removal by clicking on Yes or No.

If your membership is on automatic renewal, you will need to contact the Member Service Center at 800.222.1134 if you wish to remove an associate from your membership account. NOTE: if your membership is set up for Automatic Renewal, you will NOT be able to make any changes and/or cancellation to your membership online during the renewal period.

To verify your membership dues and/or expiration date, please click on Sign In and then click on My Account OR click on My Account, if already logged in from the top right corner of any page. Once you have logged in, please select View Billing Information under I’d Like To: next to the membership card. You will be able to see your expiration date under Billing Details and you will see what your renewal amount will be at your expiration date. Of course, this amount could change, if you have earned any AAA Dollars through your current membership term, which you will see right above the Total Amount Due at Renewal. To go directly to My Account, click here. You will be asked to log in to access this feature.

Please send your check or credit card information along with the stub from your renewal statement to the following address:

AAA Membership

P.O.

Box 740265

Cincinnati, OH 45274-0265

You can find out if you have a Classic, Plus or Premier membership and if you have the additional RV or Motorcycle coverage by clicking on Sign In at the top of any page and then click on My Account OR click on My Account, if you are already signed in. Once on the My Account page, please click on View Billing Information. When on the Billing & Payment page under Billing Details, you can see what plan you have.

You’ll find up to date member benefits at aaa.com/memberhandbook.

To find out if your membership has expired, please click on Sign In at the top of any page and then click on My Account OR click on My Account, if you are already signed in. Once you have logged in, please select View Billing Information under I’d Like To: next to the membership card. You will be able to see your current membership term’s expiration date under Billing Details. To go directly to My Account, click here. You will be asked to log in to access this feature.

If your membership has lapsed less than 365 days from your expiration date, you can renew your membership online by selecting on Renew Membership from the drop down menu under Membership. You will be asked to login to access this feature. If your membership has lapsed more than 365 days from your expiration date, you will need to join AAA again. To go directly to Renew Membership, click here. You will be asked to log in to access this feature. For more information or for further assistance, call 800.222.1134.

You can upgrade* a Classic membership to Plus and Premier and a Plus membership to Premier by selecting My Account from the drop down menu under Membership, or via the AAA Mobile App. Once in "My Account" navigate to Upgrade Membership. *Note: If you are upgrading your membership, the roadside assistance benefits become effective 3 days after a qualifying payment is processed. At the time you upgrade to Plus or Premier, you can then add the optional coverage of Recreational Vehicle (RV). Call our Membership Customer Service at 800.222.6424.

If you wish to change to a different plan, you may do this during your renewal period by clicking on Renew/Pay My Bill from My Account. On the Membership Renewal screen, you can click on the plan name that you want: Classic, Plus, Premier, whether it's an upgrade* or downgrade. You will see the price you will be paying for the upgrade or downgrade. *Note: If you are upgrading your membership, the roadside assistance benefits become effective 3 days after a qualifying payment is processed. To downgrade or upgrade your membership when not in your renewal period, please contact AAA Member Services at 800.222.6424. Whether you upgrade or downgrade your membership plan, you will receive new cards in the mail, within 7-10 business days, showing the new membership plan. You can review the 3 different membership plans by Visiting AAA.com/Compare.

NOTE: If your membership is set up for Automatic Renewal, you will NOT be able to make any changes to your membership online during the renewal period. You will need to call AAA Member Services at 800.222.6424.

There is a three (3) day waiting period, after payment has been processed, before you can take advantage of your free AAA Roadside Assistance. This applies for all new and newly reinstated members and Associate members, as well as for members who upgrade from a lower level of service to a higher level of service. Should anyone on your membership account require AAA Roadside Assistance during the three-day waiting period, there will be a service fee that must be paid prior to service being rendered. Therefore, if you upgraded to Plus or Premier on the 15th of the month, the Plus or Premier benefits would not be in effect until the 18th. Since the Roadside Assistance benefits for the upgrade do not take effect for 3 days, you will still be able to use your current plan’s Roadside Assistance benefits.

For example:

If you upgrade from Classic to Plus or Premier, the Plus or Premier Roadside Assistance benefits become effective 3 days after payment in full has been processed; however, if needed, you will be able to use the Classic Roadside Assistance benefits for those 3 days. If you upgrade from Plus to Premier, the Premier Roadside Assistance benefits become effective 3 days after payment in full has been processed; however, if needed, you will be able to use the Plus Roadside Assistance benefits for those 3 days.

For immediate access to your card, download the AAA Mobile® app at Google Play or the App Store. If you don't have access to the AAA Mobile® app, you can also print cards from your computer and at the same time, you can request to have them sent by mail, if you wish. To print cards and/or have them sent to you by mail, please click on Sign In and then click on My Account OR click on My Account, if already logged in from the top right corner of any page.

Once on My Account, please click on Get My AAA Card under I'd Like To: next to the membership card. You will need to put a checkmark in the box under Print Card(s) and/or Request Card(s) Via Mail next to the person's name that needs their membership card or you can Select All to Print and/or Select All for Mail, if you have more than yourself on your membership.

Click the CONTINUE button after you make your selections. If you chose Print Card(s), you will then see another screen with your AAA membership cards so that you can click on Print to have them print.

If you chose Request Card(s) Via Mail, please allow 10 business days for mail delivery. To go directly to Get My AAA Card, click here. You will be asked to log in to access this feature.

If you do not have your membership number to create a login, please contact the Member Service Center at 800.222.1134 to get your membership number and a replacement card mailed to you.

If your membership has lapsed less than 365 days from your expiration date, you can renew your membership online by selecting on Renew Membership from the drop down menu under Membership. You will be asked to login to access this feature. If your membership has lapsed more than 365 days from your expiration date, you will need to join AAA again. To go directly to Renew Membership, click here. You will be asked to log in to access this feature. For more information or for further assistance, call 800.222.1134.

If you are unable to reprint your receipt, you can view the status of your payment in My Account at any time. You should also have received a receipt in your email box for your records.

To print cards and/or have them sent to you by mail, please click on Sign In at the top of any page and then click on My Account OR click on My Account, if you are already signed in. Once on My Account, please click on Get My AAA Card under I’d Like To: next to the membership card. You will need to put a checkmark in the box under Print Card(s) and/or Request Card(s) Via Mail next to the person’s name that needs their membership card or you can Select All to Print and/or Select All for Mail, if you have more than yourself on your membership.

Click the CONTINUE button after you make your selections. If you chose Print Card(s), you will then see another screen with your AAA membership cards so that you can click on Print to have them print. If you chose Request Card(s) Via Mail, please allow 10 business days for mail delivery. To go directly to Get My AAA Card, click here. You will be asked to log in to access this feature. You can also contact the Member Service Center at 800.222.1134 for assistance.

Contact Information By State

If there is a need to change the primary card holder, due to death, divorce, etc., you will need to contact our Member Services staff at 800.222.1134 so that they can make the necessary changes.

Contact Information By State

Please contact our Member Services staff at 800.222.1134 and request a new membership number.

Membership numbers beginning with 999 014 instead of 429 014 indicate that you joined AAA from an AAA Discounts & Rewards partner’s website, e.g. Penske Truck Rental. This member number is only a temporary number until your application is processed within our club’s membership system. Once this process is completed, usually within a few days, you can call AAA Member Services at 800.222.1134 to obtain your permanent membership number.

An AAA membership covers you in any car whether it is yours, borrowed, or a rental…even if you’re the passenger of a vehicle. Therefore, you should purchase a membership for you and add each family member whether they have a vehicle or not, as they would be covered in a friend’s vehicle.

AAA Membership covers you, not the vehicle. Roadside assistance will be provided on any eligible vehicle that you are driving or riding in at the time of disablement when you present your valid AAA membership card. For example, if you are stranded with a friend in their vehicle and you call for service, we would help as long as you are present at the time of service.

The best option is to contact a local AAA Branch office to discuss membership options.

The best option is to contact a local AAA Branch office to discuss membership options.