roadside technician
Customer is getting help for a flat tire by a AAA technician
our story

Founded to keep drivers moving

AAA was created to promote the love of the open road and to fight for fair laws, safer vehicles, and the rights of every driver and passenger. That mission still guides how we serve members and the motoring public today.

It's a collective commitment shared across our association, clubs, employees, and the communities we serve. It shapes our culture and how we work with one another.

A century on the road

Roadside assistance is synonymous with AAA. We were the first to bring service to stranded motorists, and it remains one of the most valued parts of membership.

60M members and counting
Membership covers roadside help, but it also covers discounts at more than
70,000 partner locations, travel planning, and insurance.

How we work and what we stand for

Four commitments shape our decisions, from how we hire to how we choose partners to how we serve members.

Commitment

Commitment

We hold to a set of enduring principles that guide our mission and our conduct. They define how we serve members and how we treat each other. Every club and employee works from the same standard.

Integrity

Integrity

Always do what is right. That standard runs through ACG's Code of Conduct and applies to our suppliers and partners too. Report concerns confidentially at 877.835.5222 or email the Special Investigations Unit.

Everyone is in

Everyone is in

ACG's diversity, equity and inclusion plan reflects the perspectives of our employees and our members, and connects our workforce to the communities we serve.

A better road ahead

A better road ahead

Our environmental, social, and governance work aims to improve the places our members live and drive.

ACG 2023 Sustainability Report →
ACG 2022 Sustainability Report →
ACG 2021 Sustainability Report →

For suppliers and partners

Roadside assistance is synonymous with AAA. We were the first to bring service to stranded motorists, and it remains one of the most valued parts of membership.

This link contains information related to The Auto Club Group's Group Health Plan machine readable file(s) as required by the Affordable Care Act transparency rule. These files are generally intended by the Departments of Labor, Treasury, and HHS to promote health insurance literacy, consumerism, and competition and generally are not intended for use by Plan participants.