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Customer is getting help for a flat tire by a AAA technician

Commitment

AAA holds fundamental and enduring principles to guide our mission and corporate behavior. They are a collective commitment by association headquarters, clubs, employees and governing bodies to those we serve and to each other. They determine the culture of our organization and how we work with each other.

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AAA History

Roadside assistance is synonymous with AAA. In 1915, AAA was the first to introduce service at the roadside for stranded motorists and to this day, it is still one of the most valued features of membership.

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Diversity, Equity, Inclusion

The vision and mission of the Auto Club Group's (ACG's) diversity, equity and inclusion strategic plan is to build a successful and sustainable foundation that represents the diverse perspectives of our employees and members. ACG will promote a culturally inclusive environment that energetically connects our vibrant workforce, or members and the communities we serve.

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Sustainability

Our commitment to environmental, social and governance efforts is an endeavor to improve the world in which we live — for members and every person — creating a sustainable future for all to enjoy.

ACG 2023 Sustainabilty Report

ACG 2022 Sustainabilty Report

ACG 2021 Sustainabilty Report

Do what's right.

Integrity

Always do what’s right. This simple yet profound message appears throughout ACG’s Employee Code of Conduct and Supplier Code of Conduct and is the basis behind how we operate as a business, employer and community member.

A key component of sustaining an ethical work environment is confidential mechanisms to report questionable, illegal or unethical conduct. ACG offers two reporting methods:

 

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This link contains information related to The Auto Club Group's Group Health Plan machine readable file(s) as required by the Affordable Care Act transparency rule. These files are generally intended by the Departments of Labor, Treasury, and HHS to promote health insurance literacy, consumerism, and competition and generally are not intended for use by Plan participants.

‡Offer valid through 4/30/2025. Offer valid for Classic/Basic Memberships only. Pricing valid at member join only. Offer excludes Motorcycle coverage. Payment of full AAA Membership dues is required upon renewal. Offers, terms, conditions and restrictions apply and are subject to change without notice. Not combinable with any other offer. Offer not valid in FL, GA, MI or PR. A member can add one eligible family member for free for up to one year. Additional Associates are half price. Associate memberships are available to the Primary member’s spouse, one other adult living in the household, and their children living at the same residence or away at school. Associate members must have the same type of membership as their Primary member, with the exception of Motorcycle. Associate membership expires on the renewal date of Primary member.

Upon activation and with proper identification, AAA will provide regular AAA services and full privileges for the new member. Roadside benefits begin three days after payment of dues. Some restrictions apply. Roadside assistance is provided by independent facilities contracted by AAA. Coverage in taxis, limousines and other ride-sharing conveyances is excluded. Visit AAA.com/MemberHandbook for details about member benefits, including any limitations or restrictions. Offers, terms, conditions and policies are subject to change without notice. Savings partners subject to change. Source: 2023 AAA U.S. Market Track national surveys. Includes service vehicles owned by clubs and service vehicles owned by third parties under contract with AAA to provide services to AAA members. Taxes, fees & options excluded. Terms apply. Partners and offers are subject to change and restrictions apply. For a complete list of offers, visit us online at AAA.com/Save or your local AAA office.