Paying your AAA insurance bill online is quick and secure. Get help with payment options, confirming a payment, automatic deductions, and changing your payment plan or method.
What do I need to know about the online payment options for my insurance policies?
Allowable forms of payment are personal checking accounts, VISA, Mastercard, Discover and American Express credit cards or debit cards that have a VISA or Mastercard logo. If you are paying by check, you will need your bank’s routing number and your checking account number, which you can find at the bottom of your checks. You will not have to provide a check number. For credit/debit card payments, you will need the card number, expiration date and security code (the three-digit code located on the back of most cards, or the four-digit code located on the front of the card for American Express).
STATE | DETAILS |
Florida, Georgia, Tennessee | If you need assistance, please contact the Member Service Center at 800.450.7878 for FL AAA Auto policies or 855.647.3846 for GA/TN AAA Auto and Home policies. FL, GA AND TN AAA AUTO INSURANCE ONLY & GA AND TN AAA HOME INSURANCE ONLY. |
Illinois; Michigan; Minnesota & Iowa; Nebraska; North & South Dakota; Wisconsin | If you need assistance, please contact the Member Service Center at 888.883.8611. |
Can I pay my insurance bill online?
Once you have signed in and registered your insurance policy to your online account, select the Billing and Payment option in the “Registered Policies” area of your online account. You will be asked to log in to access this feature.
STATE | DETAILS |
Florida, Georgia, Tennessee | Yes. To go directly to “My Account”, click here. Next, click on Billing and Payment to complete your transaction. FL, GA AND TN AAA AUTO INSURANCE ONLY & GA AND TN AAA HOME INSURANCE ONLY. |
Illinois; Minnesota & Iowa; Nebraska; North & South Dakota; Wisconsin | Yes. To go directly to “My Account”, click here. Next, click on Billing and Payment to complete your transaction. |
Michigan | If your policy number consists of only numbers (Example, 0 1234567 01), yes, you can pay your insurance bill by clicking on Sign In and then click on Pay Bill from the list of links under Registered Policies. You will be asked to login to access this feature. Please make sure to have your bill with you for the information you’ll need. To go directly to My Account, click here, and then click on Pay Bill to complete your transaction. If your policy includes both numbers and letters (Example: AUTO1234567 or HOM01234567), yes. To go directly to “My Account”, click here and then click on Billing and Payment to complete your transaction. You will be asked to log in to access this feature. |
I have my payments automatically deducted from my account. Will making a payment on my account stop my automatic deduction?
It may not.
STATE | DETAILS |
Florida, Georgia, Tennessee | Please visit AAA.com/Agent to find contact information for your Agent or call the Member Service Center at 800.450.7878 for FL AAA Auto policies or 855.647.3846 for GA/TN AAA Auto and Home policies. FL, GA AND TN AAA AUTO INSURANCE ONLY & GA AND TN AAA HOME INSURANCE ONLY. |
Illinois; Michigan; Minnesota & Iowa; Nebraska; North & South Dakota; Wisconsin | Please visit AAA.com/Agent to find contact information for your Sales and Service Agent or call the Member Service Center at 888.883.8611. |
Where can I mail my payment?
If you choose not to make a payment online or through our toll-free phone number for your AAA membership or your insurance policy, you can mail your payments to the following addresses. Please ensure you include the policy and/or membership number to indicate where you would like your payment applied.
Membership:
AAA Membership, P.O.
Box 740265, Cincinnati, OH 45274-0265
Insurance:
Mail payments to: AAA Insurance, P.O. Box 740860, Cincinnati, OH 45274-0860.
STATE | DETAILS |
Florida, Georgia, Tennessee | If your policy number begins with letters (example: AUT, HOM, MHM or PUP): GA/TN Auto policies bound prior to 10/10/2018: GA/TN Auto policies bound 10/10/2018 or later or GA/TN Home policies bound 10/01/2018 or later: Mail payments to: AAA Insurance, P.O. Box 740343, Cincinnati, OH 45274-0343 FL – Auto policies bound 10/01/2018 or later: Mail payments to: AAA Insurance, P.O. Box 630066, Cincinnati, OH 45263-0066 If your mortgage company is paying your homeowners insurance premiums directly on your behalf, instruct them to mail payments to: 1 Auto Club Drive, Dearborn, MI 48126. FL, GA AND TN AAA AUTO INSURANCE ONLY & GA AND TN AAA HOME INSURANCE ONLY. |
Illinois; Minnesota & Iowa; Nebraska; North & South Dakota; Wisconsin | If your policy number begins with AUT, HOM, MHM or PUP: If your mortgage company is paying your homeowners insurance premiums directly on your behalf: Instruct them to mail payments to: 1 Auto Club Drive, Dearborn, MI 48126. |
Michigan | If your policy number begins with AUT, HOM, MHM or PUP: Other insurance: If your policy number consists of only numbers (Example: 0 1234567 01), mail payments to: AAA Insurance, P.O. Box 740864, Cincinnati, OH 45274-0864. If your mortgage company is paying your homeowners insurance premiums directly on your behalf: Instruct them to mail payments to: 1 Auto Club Drive, Dearborn, MI 48126. |
Is there an option to save my payment information to be used for future transactions (i.e. payment data is stored for use on next payment)?
Varies by state
STATE | DETAILS |
Florida, Georgia, Tennessee | Yes, you can elect to save your payment information by accessing the manage payment methods tab in the Billing and Payment option in the “Registered Policies” area of your online account. However, the saved payment information can only be used for automatic deduction plans. FL, GA AND TN AAA AUTO INSURANCE ONLY & GA AND TN AAA HOME INSURANCE ONLY. |
Illinois; Michigan; Minnesota & Iowa; Nebraska; North & South Dakota; Wisconsin | At this time, AAA does not store or retain any customer payment data for insurance products. |
Did my online payment go through?
If you received a confirmation number and an email, your payment was successful. Please note that a successful payment may be reversed for such reasons as insufficient funds in your checking account or your credit card balance having reached its maximum limit.
Is there a charge for using online payment services?
AAA does not charge a fee for you to make a payment through telephone or online payment services.
I made a payment weeks ago, but I just received a notice from AAA that indicates you did not receive my payment. What happened to my payment?
Paying by telephone or through online payment services should never take longer than three days to appear and validate in our systems. Usually this notice indicates your payment was not made on the AAA website, but through a third-party website, such as your bank, CheckFree, Quicken, etc. AAA currently does not directly connect with these third parties, which may result in a payment taking as long as 21 days to reach us.
STATE | DETAILS |
Florida, Georgia, Tennessee | If you have any doubt about where your payment was made, please call the Member Service Center at 800.450.7878 for FL AAA Auto policies or 855.647.3846 for GA/TN AAA Auto and Home policies and provide the confirmation number you received when you made your payment. FL, GA AND TN AAA AUTO INSURANCE ONLY & GA AND TN AAA HOME INSURANCE ONLY. |
Illinois; Michigan; Minnesota & Iowa; Nebraska; North & South Dakota; Wisconsin | Please call the Member Service Center at 888.883.8611 and provide the confirmation number you received when you made your payment. |
Can I combine my online payments?
Varies by state
STATE | DETAILS |
Florida, Georgia, Tennessee | You can complete one payment transaction per insurance product at this time. After the first payment is complete, you will be offered the option to make another payment. FL, GA AND TN AAA AUTO INSURANCE ONLY & GA AND TN AAA HOME INSURANCE ONLY. |
Illinois; Minnesota & Iowa; Nebraska; North & South Dakota; Wisconsin | Yes, If you’ve registered multiple auto or home insurance policies to your online account, you have the option to pay more than one policy at a time by selecting the Combine Payments option. The system will proves each policy payment separately, so you will receive a confirmation number for each payment. |
Michigan | If your policy number consists of only numbers (Example: 0 1234567 01), you can complete one payment transaction per insurance product at this time. After the first payment is complete, you will be offered the option to make another payment. If your policy includes both numbers and letters (Example: AUT01234567 or HOM01234567), yes. If you’ve registered multiple auto or home insurance policies to your online account, you have the option to pay more than one policy at a time by selecting the Combine Payments option. The system will process each policy payment separately, so you will receive a confirmation number for each payment. |
How long will it take for my online payment to show in your system?
It can take up to three days for the accounting process to be complete. Your successful payment will be credited as paid in our system as the date and time your payment was made and you received a confirmation number. Please note that due to the three day turnaround, if you attempt to verify your payment online or the automated phone system, recent payment activity may not yet be reflected in the amount(s) owing. If you make a payment through your own internet bill payment service, it may take longer to receive this payment. Payments sent by your service provider through the postal service may be delayed.
Why can’t I make an insurance payment for a partial amount?
Available payment options will vary based on the billing cycle of the policy.
Do I have to re-enter my information to make a payment?
No. A benefit of creating an online account is that some information will automatically be entered.
STATE | DETAILS |
Florida, Georgia, Tennessee | You can also save payment information by accessing the “manage payment methods” tab located in the Billing and Payment option in the “Registered Policies” area of your online account. However, the saved payment information can only be used for automatic deduction plans. |
Can I see when my next bill is due and what amount is owed for my auto or home insurance?
Once you have signed in and registered your policy to your online account, click the Billing and Payment option under “Registered Policies” to pay your bill, view your transaction history, review your payment plan and/or your payment schedule and manage your payment methods. If you receive a bill in the mail, the billing information displayed for your registered AAA auto or home insurance policy will show when payments are due and what amount is owed. If you are on an Electronic Funds Transfer (EFT) billing plan, you will only see your total amount owed. You will also see a message letting you know when your policy has been paid in full.
Can I change my insurance policy payment plan online?
Once the information for your renewal or next policy term is produced, you can change the payment plan for your insurance policy prior to the renewal effective date – provided no payments have been made, or a scheduled payment has been sent to your financial institution. Go to Payment Plans from within the “Billing and Payment area to complete your transaction.
Can I change my insurance policy deduction date online?
You can change the day of the month your deduction will occur – with an option to select any date between the 1st and the 28th of the month. The option to change your deduction date will be unavailable if a scheduled payment is being processed. This is the time frame between when your payment has been sent to your financial institution and the time it takes for the institution to send the funds to AAA. Select the Payment Plans option from the “Billing and Payment” area to complete your transaction.
Can I change the payment method/account for my EFT deduction?
You can make unlimited changes to the payment method/account used for your EFT deduction. The option to change your payment method/account will be unavailable if a scheduled payment is being processed. This is the time frame between when your payment has been sent to your financial institution and the time it takes for the institution to send the funds to AAA. You will then click the “Payment Plans” tab to complete your transaction.
What insurance billing information am I able to see online?
Current payment status and due dates
Recent billing activity
Billing schedules
Current billing summary
Payment options
Payment methods
To go directly to “My Account”, click here. Next, select Billing and Payment to complete your transaction.
Is online payment and billing supported on the mobile website and mobile app?
Yes. Online payment is supported on the desktop and mobile websites, as well as the mobile app.
Why do I have to sign in again on the mobile app when I select the payment and billing link?
We have upgraded and improved our billing and payment systems, as well as our online account systems. We are working to resolve this issue so that you don’t have to sign in twice. We apologize for this inconvenience.
I am on an Electronic Funds Transfer (EFT) payment plan. What types of payment methods are allowed?
Allowable deduction methods for EFT payments are personal checking accounts, personal savings accounts, Visa, Mastercard, Discover, and American Express credit cards or debit cards that have a Visa or Mastercard logo.