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-- Updated March 2026 --
Apple’s Emergency SOS via satellite now includes AAA Roadside Assistance for iPhone 14 and newer models.
Users can request roadside help through satellite messaging when no cell signal is available.
The service connects with AAA for towing, fuel delivery or other roadside needs, even for non-members.
Learn how to use the feature, who can access it and where it works best.
Apple's Emergency SOS via satellite for iPhone 14 and newer models now includes AAA Roadside Assistance, providing help even in areas without cell coverage or Wi-Fi. This partnership combines Apple's advanced satellite technology with AAA's trusted emergency response network to keep drivers safe anywhere. iPhone 14+ users can now request roadside help through satellite messaging when stranded in remote locations.
expect something more...
Join AAA today and experience the benefits of trusted roadside assistance and more member perks!
Apple's satellite SOS service allows iPhone 14 and newer models to send emergency text messages via satellite when cellular and Wi-Fi networks are unavailable. The service connects users directly to emergency services—and now, to AAA Roadside Assistance—through a simple, guided process. Apple states the satellite connection typically takes less than 15 seconds under clear skies, making it a fast and reliable emergency communication tool.
Even without cellular service (when your phone’s signal icon displays "SOS"), iPhone 14+ users can still contact 911 and access AAA Roadside Assistance through satellite. Here's how:
Dial or text 911 to connect with emergency services, even if you have no cellular signal.
Start a text conversation with emergency services if calling isn’t possible.
Connect with AAA through satellite by answering a short questionnaire about your situation and location.
Get updates from a AAA agent who will arrange roadside assistance.
On-screen prompts will guide you through each step, making satellite messaging easy, even if it’s your first time using it.
You can also type "roadside assistance," "help," "send help," "emergency," "emergencies," "service," or "flat tire." To make sure that you can access Roadside Assistance via satellite with these key words, update your iPhone to the latest software before going off the grid.
Understand step-by-step how to request AAA Roadside Assistance using your phone, membership card or online.
Learn MoreAll users of iPhone 14 or later of any model (with iOS17 installed) in the United States can access AAA Roadside Assistance via satellite. The service is available to both AAA Members and non-members:
AAA Members: Your membership is verified, and assistance is provided according to your plan benefits at no extra charge.
Non-members: Payment is required after service is completed, with rates depending on the assistance needed.
This ensures anyone with a compatible iPhone can get help, regardless of membership status.
AAA has been a trusted leader in emergency roadside assistance for over 120 years. With one of North America's largest assistance networks, AAA expertly handles more than 30 million service calls annually. This partnership allows iPhone users to tap into AAA's reliable, professional help, ensuring they receive support even in the most remote, off-the-grid locations.
The service is designed for remote locations where cell service is unavailable, such as:
Rural highways
National parks and mountain ranges
Beaches and coastal areas without cell towers
Off-grid campsites
For the best connection, you'll need a clear view of the sky. Obstructions like dense trees or mountains can interfere with the satellite signal, so you may need to move to an open area.
The AAA Mobile App includes a “While You Are Waiting” feature, so members can search for nearby AAA Approved Auto Repair shops, Hertz rental and retail locations with discounts on auto parts.
Learn More
Get the same reliable emergency roadside assistance trusted by Apple. Whether you’re dealing with a flat tire on your way to work, heading out on a cross-country road trip, or teaching your teen about safe driving, AAA has you covered.
As a AAA Member, you’ll enjoy:
24/7 roadside assistance for towing, flat tires, fuel delivery, lockouts and jump-starts
No extra costs for covered services, depending on your membership tier
Peace of mind knowing you’re protected wherever the road takes you
No. Apple's satellite SOS service is specifically designed for areas with no cellular coverage or Wi-Fi. The iPhone connects directly to satellites to send and receive messages with emergency services and AAA.
No. The satellite SOS feature with AAA Roadside Assistance is only available on iPhone 14, 15, 16, 17, and newer models. Older iPhone models do not have the necessary satellite hardware.
Non-members will be charged upon service completion. Rates vary based on the type and location of service needed. A AAA Membership typically offers better value for those who may need multiple roadside assistance calls per year.
Apple's Emergency SOS via satellite is available in select countries. As of 2026, AAA Roadside Assistance via satellite is available only in the United States. Check Apple's website for the most current list of supported countries for emergency satellite messaging.
AAA can assist with flat tires, dead batteries, lockouts, fuel delivery, towing and other common roadside emergencies. The AAA agent will assess your situation through satellite text messaging and dispatch the appropriate service.
expect something more...
Join AAA today and experience the benefits of trusted roadside assistance and more member perks!
