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Finding time to plan a vacation—and feeling confident you're making the right choices—doesn't have to be overwhelming. A AAA Virtual Travel Agent makes it simple by providing personalized recommendations and expert guidance—all from the convenience of a virtual appointment.
In this article, learn how AAA Virtual Travel Agents can help you:
Turn your travel dreams into a plan with expert AAA guidance – on your schedule, from wherever you are.
Browse Virtual Travel AgentsLife moves fast. Between work, family obligations, appointments and an ever-growing to-do list, finding time to plan a vacation can feel like a task all its own. That's where AAA's Virtual Travel Agent service comes in, making it easy to connect with an experienced AAA Travel Agent from wherever you are.
To see how the service works firsthand, we spoke with Ebony Foster, a AAA Virtual Travel Agent with more than 22 years of experience helping travelers plan everything from family vacations and cruises to destination weddings and bucket-list adventures. Today, she brings that same personalized expertise to members through virtual appointments. "Virtual travel agents are just an extension or a different way for our members to prepare for their vacations," Foster said.
AAA Virtual Travel Agents offer the same personalized vacation planning and expert guidance members have trusted for decades—without requiring a visit to a branch office. Appointments can take place by video, with your camera -- on or off -- by audio or simply by phone, allowing you to meet wherever it's most convenient. Whether you're at home, in the office or on your lunch break, you can receive one-on-one travel planning tailored to your schedule.
"It's set up for people who are busy or simply prefer the convenience of planning from home," Foster said. "Think of it as bringing a AAA branch office directly to you." Virtual appointments provide the flexibility today's travelers expect while still delivering the personal service that sets AAA Travel apart.
Planning a vacation online has never been easier—but choosing the right vacation can be overwhelming. Between thousands of hotel reviews, endless cruise options and constantly changing travel requirements, it's easy to spend hours researching without feeling any closer to booking.
A AAA Virtual Travel Agent helps simplify the process by offering personalized recommendations, expert advice and ongoing support before and during your trip.
Benefits include:
"A lot of people start researching online and quickly become overwhelmed," Foster said. "We're here to help simplify the process."
Because AAA Travel Agents work with trusted travel partners and have years of destination knowledge, they can recommend vacations that fit your goals instead of leaving you to sort through endless online options on your own.
Ready to start planning your next adventure? Follow this three-stop route to your perfect trip.
Before your appointment, think about your ideal destination, travel dates, budget and must-have experiences to help your AAA Travel Agent create the perfect trip.
1. Choose your AAA Travel Agent
Visit the AAA Virtual Travel Agent directory to browse agent profiles. Each profile includes a photo, biography, greeting video and information about the agent's travel specialties, such as cruises, Europe, Disney vacations, family travel or group trips.
"When you’re looking online, you have the ability to see not only a picture, but a bio and a video of that agent, how long they've been with the company and their specialties as well," Foster said. Choosing an agent whose experience matches your travel goals helps create an even more personalized planning experience.
2. Pick a time that fits your schedule
Once you've selected your AAA Travel Agent, choose an available appointment time that works best for you.
"Our calendar is listed online," Foster said. You pick available times and dates and you're setting yourself up to speak to us about whatever vacation you're looking to do—or even just a getaway." After you schedule your appointment, a confirmation email is sent with everything you need to join. From there, you’re ready to connect with your AAA Travel Agent.
3. Share your travel vision
Your first meeting focuses on getting to know you—not simply comparing prices.
Your AAA Travel Agent will ask questions about your:
"The first consultation is going to be an overview of what your vision is for your trip," Foster said. Your initial conversation is about more than finding the best price — it’s about understanding what matters most to you. By learning your travel style, preferences and vacation goals, your AAA Travel Agent can provide personalized recommendations and help create an experience designed around the way you like to travel.
Why do the hard part when a pro can do it for you? Discover how AAA Travel Agents make vacation planning hassle-free.
Discover 8 ReasonsBecause vacation plans often evolve as new questions arise and ideas change, virtual appointments aren’t limited to a single conversation. Throughout the planning process, you'll work with the same AAA Travel Agent, who will answer your questions and help you feel confident every step of the way.
Need to compare cruise itineraries? Want to review hotel options? Thinking about adjusting your travel dates? Your AAA Travel Agent is available to continue working with you throughout the planning process. "Is there a limit to how many times we can connect together? Absolutely not," Foster said. "We can connect as many times as it takes for you to feel comfortable and be ready to secure your reservation." That ongoing relationship gives travelers confidence throughout the planning process—not just on booking day.
Travel planning services are included with AAA Membership, giving members access to professional vacation planning and expert guidance designed to help them get more value from every vacation. Your AAA Travel Agent can also help you take advantage of member-exclusive travel offers, special savings and added amenities available through AAA's trusted travel partners.
Because they understand current promotions and AAA Member benefits, they can help identify savings, exclusive offers and added perks you may not find when booking on your own. If you're already a AAA Member, working with a travel agent is one of the easiest ways to maximize the value of your membership while planning a trip that fits your goals, budget and travel style.
According to Foster, the answer is simple: just about everyone. Busy professionals appreciate being able to meet during a lunch break. Parents can plan family vacations without coordinating a trip to a branch office. Retirees can organize bucket-list adventures from the comfort of home.
Virtual appointments are also ideal for families and groups traveling together. Because meetings take place online, multiple travelers can join from different locations, making it easier for everyone to ask questions, discuss options and make decisions together.
Foster recently helped coordinate an Alaska vacation that included grandparents, parents and grandchildren participating in the planning process from different locations. For multigenerational vacations, destination weddings and group travel, virtual appointments make collaboration much easier.
Pack your sense of adventure—not your worries. Learn how travel insurance can help protect your trip from canceled flights, lost bags and unexpected setbacks.
See Why It's Worth It
Whether you're planning a quick weekend escape or a once-in-a-lifetime adventure, AAA Virtual Travel Agents can help coordinate nearly every type of vacation.
That includes:
Foster recently helped a client coordinate a destination wedding in Jamaica for more than 20 guests—showing how AAA Travel Agents can simplify even the most complex travel plans.
Today's travelers have access to more vacation information than ever before—but they also face more choices, more complexity and more uncertainty.
AAA Virtual Travel Agents combine the convenience of meeting online with the confidence of working with an experienced travel professional who understands your goals and can guide you every step of the way. From your first consultation through final booking—and even if questions come up before departure—you'll have a trusted travel expert giving you confidence and peace of mind from your first consultation through your return home.
For Foster, that’s what travel is all about. “Travel is the best way to connect with family, connect with the world, learn and experience new places,” she said. Whether you’re planning a first cruise, bucket-list adventure or family getaway, a AAA Virtual Travel Agent connects you with an experienced AAA Travel Agent who provides personalized recommendations, expert guidance and confidence every step of the way—from wherever you are.
A AAA Virtual Travel Agent isn't an AI assistant or chatbot. It's a live, experienced AAA Travel Agent who meets with you by video, phone or audio from a remote location, providing the same personalized guidance and support you'd receive in a AAA branch office.
Yes. One of the benefits of a AAA Virtual Travel Agent is the ability to choose the agent who best matches your vacation goals, interests and preferred destinations—not just the one closest to you. You can browse agent profiles, learn about their specialties and schedule an appointment. Once you've connected, you'll continue working with the same dedicated AAA Travel Agent throughout the planning process, wherever you are.
AAA Virtual Travel Agent appointments are free to schedule and offer personalized vacation planning with a AAA Travel Agent. However, some services, such as airline ticket-only reservations, may require a small processing fee. During your appointment, you can discuss your travel interests, budget and preferences while receiving expert guidance tailored to your trip.
No, you do not have to be a AAA Member to meet with a AAA Virtual Travel Agent. All AAA Travel Agents are available to help all travelers plan and book their next vacation. AAA Members may receive additional benefits, including access to exclusive travel deals, special amenities and other travel perks available through AAA Travel.
Yes. Multiple travelers can join a AAA Virtual Travel Agent appointment, making it easier for families, couples or groups to plan a vacation together. Whether you are planning a family getaway, group trip or milestone vacation, including everyone involved in the decision-making process can help ensure your travel plans match everyone’s needs and preferences.
Yes. AAA Virtual Travel Agents can help you plan and book cruises, including selecting the right cruise line, itinerary, accommodations and travel options based on your preferences.
If your travel plans change after booking, your AAA Travel Agent can help guide you through your options and provide support based on your specific reservation and travel provider policies.
A AAA Virtual Travel Agent can help you plan vacations of all kinds, including cruises, all-inclusive resorts, guided tours, family trips, luxury getaways and international travel. They provide personalized recommendations, help compare options and guide you through the booking process based on your interests, budget and travel goals.
Explore, discover, wander
Dream it. AAA Travel Agents will help plan it—online or in person—so you can focus on the fun, not the logistics.
