membership

Lost Your AAA Card? Here's How to Replace It

Claire Grulick
Claire Grulick 4 Min Read
Blue car with hood up and battery charging cables and phone with AAA app.

Article overview:

Misplacing your AAA card is frustrating, but getting a replacement is easy. In this guide, we'll cover everything you need to know about replacing your card and making sure you never lose it again.

Here’s what we’ll cover:

  • How to replace your physical AAA card: There are three simple ways to get a new card—online, by phone, or in person.
  • How to go digital with the AAA Mobile App: Learn how to set up a digital membership card on your smartphone for quick, convenient access to your benefits.

Losing your AAA Membership card can feel frustrating, especially when you need roadside assistance or want to use member discounts. The good news? Replacing your lost AAA Membership card is simpler than you might think, and there are several convenient options to get back on track quickly.

laptop screen with login info for AAA account

How to replace your lost AAA Membership card

Option 1: Request a replacement online

The fastest way to replace your AAA Membership card is through your online account:

  1. Visit your local AAA website (AAA.com and enter your zip code)

  1. Log into your member account using your username and password

  1. Navigate to the "Account" or "Member Services" section

  1. Look for "Request Replacement Card" or similar option

  1. Confirm your mailing address and submit the request

Your new card typically arrives within 7-10 business days. There may be a small replacement fee (usually $5-15) depending on your local AAA club.

Option 2: Call AAA customer service

If you prefer speaking with someone directly, call your local AAA club's customer service line. Have this information ready:

  • Your membership number (if available)

  • Full name and date of birth

  • Address on file

  • Last four digits of the credit card used for membership payments

The representative can verify your identity and process your replacement request immediately.

Option 3: Visit a local AAA branch

Stop by any AAA branch office with a photo ID. Staff can verify your membership and often provide a temporary card on the spot while ordering your permanent replacement.

Don’t let your coverage or benefits lapse! Sign up for auto-renewal for your AAA Membership.

Set Up Auto Renew

What if I don't remember my membership number?

Don't worry if you can't locate your membership number. AAA can look up your account using:

  • Your full name and date of birth
  • Address associated with the membership
  • Phone number on file
  • Email address used for the account
Classic digital membership

Go digital: The smart solution to lost cards

Here's a better idea: switch to AAA's digital membership and never worry about losing your card again. The AAA Mobile App puts your membership card right on your smartphone, making it accessible whenever you need it.

Benefits of digital membership

  • Always available: Your digital card lives on your phone, so it's always with you when you need roadside assistance or member discounts.

  • Instant access: No waiting for mail delivery or worrying about damaged cards in your wallet.

  • Additional features: The app includes GPS-enabled roadside assistance, nearby discounts, travel planning tools and battery boost requests.

  • Mobile wallet integration: Add your digital AAA card to Apple Wallet or Google Pay for even quicker access.

How to set up your digital card

  1. Download the AAA Mobile App from your device's app store

  2. Create an account or log in with existing credentials

  3. Verify your membership information

  4. Your digital card appears automatically in the app

Once set up, you can add the card to your phone's wallet app by tapping "Add to Wallet" within the AAA Mobile App.

Using your digital AAA Card

Your digital membership card works exactly like the physical version. Show it to:

  • Roadside assistance technicians

  • Hotel front desk staff for member rates

  • Restaurant servers for dining discounts

  • Retail employees for member savings

The membership number and barcode are displayed clearly on your screen, making verification quick and easy.

Make the switch to avoid the hassle of physical cards.

Sign Up for Digital
Two phones showing how to add membership card to your wallet

Never lose access to your AAA benefits again

Replacing your lost AAA Membership card doesn't have to be complicated. Choose the replacement method that works best for your schedule, whether that's online, by phone or in person.

But why not make this the last time you deal with a lost membership card? Download the AAA Mobile App today and enjoy the convenience of digital membership.

How to Replace Your AAA Card FAQs 

You have three main options:

  1. Online: Log in to your AAA account and request a replacement card. 

  2. Phone: Call your AAA club with your membership details. 

  3. In-person: Visit a AAA branch with a photo ID for a temporary or replacement card.

Your new physical card typically arrives within 7-10 business days.

There may be a small replacement fee (usually $5-15) depending on your local AAA club.

AAA can find your account using your name, birthdate, address, phone number or email.

go digital...

Ditch the plastic, not the protection

Never worry about a lost card again. Switch to a digital membership for paperless peace of mind. 

Make the Switch