roadside assistance

Reimbursement Request Form


IMPORTANT: Read This First!

This form is for members seeking reimbursement for roadside assistance in the following states and territories: Colorado, Florida, Georgia, northern portions of Illinois and Indiana, Iowa, Michigan, Minnesota (excluding Hennepin County), Nebraska, North Dakota, Puerto Rico, Tennessee, North Carolina, South Carolina and Wisconsin. If your primary address is outside of these areas, please follow this link to locate your home Club and appropriate reimbursement form.

Payment Limitation

If you obtain non-AAA Roadside Assistance without first requesting service from AAA, your reimbursement will be limited to the contract rate paid to AAA service providers for similar services.

NOTE: In all cases, reimbursement coverage is limited to road service detailed in your membership handbook up to the maximum entitlement allotted by your membership. Reimbursement does not include vehicle repair, tire repair, labor, battery charges, or storage.

Submission Instructions

Reimbursement requests must:

  • Include an original itemized paid receipt from a service provider;
  • Be submitted within the defined time period as detailed in the member handbook.

Please allow three weeks to process your request. In the event of regionalized severe weather events, natural disasters, or public health emergencies, processing times may vary.


Important: Any correspondence in regards to your reimbursement consideration request will be sent to the email address you provide on this form.

To change your address on our membership records, please go to My Account or contact your local AAA office.